Lifestyle Membership

Transform your mobility experience with Alleviation Institute’s Complex Rehab Technology. Our services include medically necessary manual and power wheelchairs, adaptive seating systems, alternative positioning systems, and cutting-edge assistive devices that require expert evaluation, fitting, design, adjustment, and programming. Our top-of-the-line adaptations give you rapid access to the formerly inaccessible, making us the leader in mobility innovation. Join our elite group of members by paying a direct retainer fee and receive unmatched, personalized care. Alleviation Institute takes the time to truly understand your needs, both in the short and long term. Don’t settle for less, upgrade your mobility today.

Differing from the nationwide corporate power wheelchair suppliers, this personal touch ensures every request is understood and executed effectively across all aspects of life. Our Premium Membership includes a dedicated point of contact and a team of passionate individuals who handle all inquiries, correct any potential issues, and customize them to meet their specific requirements 7 days a week, anytime, anywhere.

Advantages of Independent CRT Mobility Concierge Care

  1. Personalized Service: Independent ATPs often provide more personalized and attentive service. A concierge care approach can offer tailored solutions and a higher level of attention to individual needs.
  2. Flexibility: Concierge care models can be more flexible in terms of services offered and scheduling, which can be appealing to those who have specific requirements or busy schedules.
  3. Avoiding Bureaucracy: Medicare and other insurance programs can involve a lot of paperwork and administrative hurdles. Some clients may prefer to avoid this complexity and opt for a simpler, direct payment arrangement.
  4. Choice of Equipment: Clients may have preferences for specific brands or models of assistive technology equipment that may not be covered by Medicare. A concierge care model allows for more choice in equipment selection.
  5. Access to Expertise: Independent ATPs often have a wealth of knowledge and experience. Clients who value the expertise and guidance of an independent expert may be willing to pay for it directly.
  6. Timely Service: With a concierge care approach, clients may receive quicker service and more immediate attention to their needs.

Some of the benefits of the Premium Membership include:

  • Every concierge member will receive a one-to-one personal contact, known as a Lifestyle manager, who will familiarise themselves with their member’s rehabilitation history and aspirations. 
  • 6 scheduled visits up to one hour each, including direct access to our Engstrom Concept adjustments, diagnostics, and minor repairs if necessary
  • Fitting adjustments and practice sessions with White Glove equipment delivery
  • VIP priority on used equipment upon availability
  • Complimentary ergonomic and performance assessment for family members (up to 2 vehicles, or office) annually
  • Pressure mapping assessment to determine which wheelchair or equipment provides the most optimal pressure relief
  • Wheelchair movement skills evaluation
  • Special discounted price on private courier and delivery services
  • Complimentary remote consulting on new equipment
  • Complimentary evaluation of seating and positioning
  • Complimentary assessment on equipment and home modifications
  • Complimentary travel arrangements consulting and private transfers
  • Special discounted price on new mobility equipment and battery replacements
  • Special discounted price on labor rates
  • Fitting adjustments and practice sessions when new equipment is delivered
  • Client education and training 

If you are currently using your own mobility equipment, our concierge can provide direct access with:

  • Positioning issues or a wheelchair that no longer supports you properly
  • Therapeutic positioning to promote improvement in mobility, posture, skin integrity, respiratory capacity, eating, digestion, and elimination.
  • Custom positioning equipment beyond wheelchair seating
  • Advanced adaptations to increase the sense of safety and security
  • Comfort modifications to allow pressure sores to heal or minimize the risk of recurrence
  • Changes in your equilibrium and stability that may require equipment changes